A few weeks ago, I wrote a post about the results of my asking our Field Service engineers, “What happens if the products never fail?”

Yesterday, I read about a new wristwatch that promises no service for 50 years. The manufacturer is so confident in their claim that they back it up with a 50-year guarantee. Here is the picture from the article:

They eliminated the need for lubricants, which require occasional replenishment, using very low friction advanced materials. This is a unique situation, but it shows how technology can reduce the need for service professionals.

I believe this is not an isolated example and that we will see more and more of these cases as time passes. It may require service within 50 years but will undoubtedly take longer than ten years.

As the Boy Scouts say, “Be Prepared.”

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