by Sam Klaidman | Sep 23, 2024 | Growth
Michael Porter, a leading authority on business strategy and the competitiveness of nations, regions, and companies, says there are three ways to achieve competitive advantage: price, monopoly, and sustainable differentiation. While competing on price for a limited...
by Sam Klaidman | Sep 16, 2024 | Growth
Purpose of this article. Any product that uses fossil fuel to generate power will eventually be a candidate for repowering (conversion to electric power.) It may be a battery, solar panel, or fuel cell, but it must reduce its impact on global warming. The conversion...
by Sam Klaidman | Aug 5, 2024 | Growth
How can inflation and supply chain issues be good for your aftermarket business? In a recent Chief Executive magazine article, “Your Inflation Is Not the Consumer Price Index,” Business Adviser Ram Charan said, “Inflation is here to stay.” He...
by Sam Klaidman | Jul 11, 2024 | Growth
When my colleague Lalit Mohan Chandra Bhatt shared the title of this article on LinkedIn, “Cures Sell Themselves, Prevention Takes Persuasion,” he captured a fundamental selling truth in the B2B world. I couldn’t get the statement out of my mind...
by Sam Klaidman | Jun 11, 2024 | Customer Loyalty
Note: This article focuses on one topic discussed in a white paper, “BECAUSE I’M THE CUSTOMER!!” A Guide to Managing Your Brand & Customer Experience in the Age of the Customer by Sam Klaidman and Harry Klein. The paper was written in 2012 and has been at the top...
