by Sam Klaidman | Oct 16, 2023 | Customer Value Creation
This article first appeared on Linkedin Customer Value Creation In the B2B value creation chain, the product’s end user team is the only people who can identify and quantify the value they receive. Neither the purchasing agent, the delivery truck driver, nor the...
by Sam Klaidman | Oct 20, 2021 | Growth
From the article Your company’s end-to-end spare parts process probably grew without much planning and oversight. Over time the original process was slowly improved, but top-down upgrades were never implemented. When was the last time you took a fresh look and updated...
by Sam Klaidman | Sep 30, 2021 | Growth
From the article With a RaaS contract, there is usually no down payment or end-of-contract balloon payment. In most cases, your monthly payment is based on the equipment’s amount of work performed. The RaaS contract is usually less than or close to your...
by Sam Klaidman | Sep 27, 2021 | Growth
The robot market is very complex. At least ten robot applications are commonly used today, and if you work in a manufacturing plant, you will see at least one. Unless you are in the robot manufacturing or servicing business, you probably don’t think much about the...
by Sam Klaidman | Jul 13, 2021 | Growth
Introduction The primary difference between a manufacturing department and an OEM is that the manufacturer makes and sells the product, and the OEM makes markets and services the end product. For example, Ford is an OEM when it sells complete cars and trucks, but the...
