by Sam Klaidman | Jul 27, 2015 | Growth
I had no competition when I started selling my company’s service contracts. Our products were mission-critical, and most of our customer’s policies were to buy the OEM’s service contract. Hitting quota was easy! Competitors Today things are...
by Sam Klaidman | Jul 13, 2015 | Growth
These days, there are three business models that are emerging into serious long-term opportunities. I have written about the Internet of Things, which is the most developed, and now write about The Sharing Economy. I chose this business model as next to highlight an...
by Sam Klaidman | Jun 29, 2015 | Growth
I subscribe to the Boston Business Journal and have for years. A few weeks ago, one of the articles screamed in 22 pt. type “Internet of Things market will be the size of Canada’s GDP by 2020”. I said to myself, “Holy crap, this is...
by Sam Klaidman | Apr 20, 2015 | Growth
In a previous post, I discussed how customers buy your products and services because they need the outcomes from using them. I included a brief list of “value from use” attributes but decided to save a special “value proposition” for this post – time. Yes, time is...
by Sam Klaidman | Dec 10, 2014 | Growth
Customer centricity means that the business revolves around its customers. They make sure that decisions actually help their customers. They make sure that customers know what is happening in the business and are part of decisions. They make sure that the employees...
by Sam Klaidman | Dec 9, 2014 | Growth
Introduction Most businesses recognize the importance of engaged employees yet fail to realize their full potential. They micromanage them, limit their authority, destroy initiative, and treat them like cogs in a gear instead of thinking, creative individuals. And...
