By now, virtually everyone involved in industrial business knows that artificial intelligence, the Internet of Things, machine learning, and virtual reality are disrupting the business landscape.

However, we tend to overlook how these enterprise technologies are mainly taking hold in large businesses – and unfortunately, most of us are not leaders of Fortune 500 manufacturing companies. Instead, we’re likely part of small and medium businesses (SMBs) with relatively modest service departments.

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This post first appeared on Thomasnet on August 26, 2019

Related article: The Role of B2B Service is Undergoing a Dramatic and Permanent Change

About Middlesex Consulting

Middlesex Consulting is an experienced team of professionals with the primary goal of helping capital equipment companies create more value for their clients and stakeholders. Middlesex Consulting continues to provide superior solutions to meet the needs of its clients by focusing on our strengths in Services, Manufacturing,  Customer Experience, and Engineering. If you want to learn more about new technologies affecting your business, please get in touch with us or check out some of our free articles and white papers here

 

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