774.217.4247 sam@middlesexconsulting.com
  • CONTACT
  • BLOG
  • PAGE LIST
Middlesex Consulting
  • Home
  • About
  • Service Revenue Growth
  • Value Creation
  • Customer Loyalty
  • Additional Services
  • Resources
Select Page
A Lesson in Listening to Customers from Winston Churchill

A Lesson in Listening to Customers from Winston Churchill

by Guest Author | Feb 15, 2018 | Customer Loyalty

Ruth Winett wrote this article about listening to your customers. Ruth founded Winett Associates, which provides customized business research and writing services to meet your needs, budget, and schedule. She and I worked closely together for about six years,...
Next Entries »

Subscribe to Blog via Email

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 108 other subscribers

Recent Posts

  • A Recall That Built Trust With Our Most Demanding Customers
  • How to Improve a Dealership’s Service Absorption Rate
  • Without Innovation There Is No Growth
  • Recent Examples of a Changing OEM-Dealer Relationship
  • Use Customer’s Expected Response Time to Segment Service Products

Categories

  • Customer Loyalty
  • Customer Value Creation
  • Growth

Archives

Tags

aftermarket services article brand call center change churn complexity customers CX data decisions desired business outcomes differentiation employee engagement financial results growth innovation insight internet of things Leadership loyalty manufacturing marketing medical devices metrics OEMs and Dealers outcomes Predictive Maintenance pricing recurring revenue retention revenue robots sales service contracts Service Engineers service marketing spare parts strategy surveys switching costs transformation trust value VoC
  • Facebook
  • X
©2025 All rights reserved. Middlesex Consulting. WP Consult by Perugi Design.