by Sam Klaidman | Aug 5, 2024 | Growth
How can inflation and supply chain issues be good for your aftermarket business? In a recent Chief Executive magazine article, “Your Inflation Is Not the Consumer Price Index,” Business Adviser Ram Charan said, “Inflation is here to stay.” He...
by Sam Klaidman | Oct 16, 2023 | Customer Value Creation
This article first appeared on Linkedin Customer Value Creation In the B2B value creation chain, the product’s end user team is the only people who can identify and quantify the value they receive. Neither the purchasing agent, the delivery truck driver, nor the...
by Sam Klaidman | Oct 20, 2021 | Growth
When did you last take a fresh look and update your spare parts recovery process? Selling Spare Parts An OEM can sell a spare part under two conditions: Either a distributor or end-user includes spare parts stock with the original equipment P.O. The parts will then...
by Sam Klaidman | Sep 30, 2021 | Growth
From the article With a RaaS contract, there is usually no down payment or end-of-contract balloon payment. In most cases, your monthly payment is based on the equipment’s amount of work performed. The RaaS contract is usually less than or close to your...
by Sam Klaidman | Sep 27, 2021 | Growth
Introduction Unless you are in the robot manufacturing or servicing business, you probably don’t think much about the overall robot market. You have enough things to worry about within your business and industry. Also, many industrial OEMs integrate and sell robots as...
