by Sam Klaidman | Mar 13, 2023 | Growth
No matter your time horizon, aftermarket parts pricing policies and management offers industrial original equipment manufacturers (OEMs) the maximum leverage to improve margins and profit. For most OEMs, a significant piece of their total business comes from selling...
by Sam Klaidman | Aug 30, 2022 | Growth
As a consultant, I talk with a lot of people. At some point, the conversations go like this: Prospect: How large can I grow my service business? Me: First, let’s get the question straight. You are asking me how much service revenue I can make as a percentage of total...
by Sam Klaidman | Jan 4, 2022 | Growth
About 10% of all businesses are giant and employ professional pricing experts to prepare important quotations and set most product and service list prices. The remaining 90% of U.S. businesses are SMBs — small to midsize companies. With assistance from their CFO, they...
by Sam Klaidman | Oct 20, 2021 | Growth
From the article Your company’s end-to-end spare parts process probably grew without much planning and oversight. Over time the original process was slowly improved, but top-down upgrades were never implemented. When was the last time you took a fresh look and updated...
by Sam Klaidman | Feb 12, 2021 | Growth
For many industrial OEMs, spare parts sales significantly contribute to their service revenue. Running a spare parts business within a manufacturing company has a few unique challenges and a few things that should be looked at only once because spare part inventory is...
