by Sam Klaidman | Feb 12, 2021 | Growth
For many industrial OEMs, spare parts sales significantly contribute to their service revenue. Running a spare parts business within a manufacturing company has a few unique challenges and a few things that should be looked at only once because spare part inventory is...
by Sam Klaidman | Aug 30, 2019 | Customer Value Creation
Customers buy products or services because they want or need the outcomes they will get from using these products or services. They buy from your company when they believe they will get greater value from your company than any other choice they know about. The value...
