by Sam Klaidman | Aug 30, 2022 | Growth
As a consultant, I talk with a lot of people. At some point, the conversations go like this: Prospect: How large can I grow my service business? Me: First, let’s get the question straight. You are asking me how much service revenue I can make as a percentage of total...
by Sam Klaidman | Aug 17, 2022 | Growth
This two-part article about distribution strategy appeared on Thomas Insights Update on August 11 and 17, 2022. Part 1 is about creating and maintaining an excellent distribution chain. In this part, you will read about the need for distribution chains, the types of...
by Sam Klaidman | Jul 19, 2022 | Growth
When planning a digital transformation for your business, the priority is frequently to increase employee productivity or reduce other operating costs. Unfortunately, focusing on internal processes often bypasses the most significant available cost impact — growing...
by Sam Klaidman | Jun 23, 2022 | Growth
Harvesting Revenue and Profit from Older Products I like to break the services the OEM provides to its customers into two groups: The services that are used during the complete product lifecycle. — This is like the routine physicals and tests your primary care...
by Sam Klaidman | Mar 31, 2022 | Growth
For industrial companies, product sales and margins are in a declining cycle. Still, owners and executives are demanding growth. Fortunately, aftermarket service revenue is delivering the needed boost. When customers consider purchasing any service or product, they...
