WIIFM and Leadership – A Necessary Combination

WIIFM and Leadership – A Necessary Combination

Introduction to Leadership On March 9, 2020, Chief Executive published an article titled “What CEOs Can Learn From Bloomberg’s Failed Bid.” The lead was: The billionaire mayor learned an expensive lesson: if you don’t connect with your...
Recession Planning is Like Retirement Preparation

Recession Planning is Like Retirement Preparation

The U.S. economy still appears to be strong. Yet, there are enough negative indications that business leaders and economists are beginning to predict a downturn or recession in the next 12-24 months. If your business has not already started recession planning, you...
Transparency Is A Virtue In Business

Transparency Is A Virtue In Business

Introduction When discussing customer satisfaction, we eventually discuss how experiences compare to expectations. The more the two are aligned, the more satisfied and trusting your customers feel. On the other hand, we like to work with companies that...