by Sam Klaidman | Mar 31, 2022 | Growth
For industrial companies, product sales and margins are in a declining cycle. Still, owners and executives are demanding growth. Fortunately, aftermarket service revenue is delivering the needed boost. When customers consider purchasing any service or product, they...
by Sam Klaidman | Mar 23, 2022 | Customer Loyalty
The current labor market and gig workers As a result of both the Silver Tsunami (older workers retiring) and the Great Resignation (employees quitting in large numbers), most field service teams have many unfilled jobs. And Kevin Bowers of TSIA reports that 9 out of...
by Sam Klaidman | Feb 24, 2022 | Growth
Small and growing businesses frequently find themselves in a cash crunch. Companies are usually limited to a bank loan or an investor who will buy a piece of your business for the capital infusion to acquire more cash. But there is a third alternative – Revenue-based...
by Sam Klaidman | Jan 28, 2022 | Growth
Good News, Bad News The good news is that most things that can go wrong in a manufacturing process are under your control. You can achieve your desired outcome by identifying, measuring, and improving all your unique processes. The bad news is that one area not yet...
by Sam Klaidman | Jan 4, 2022 | Growth
About 10% of all businesses are giant and employ professional pricing experts to prepare important quotations and set most product and service list prices. The remaining 90% of U.S. businesses are SMBs — small to midsize companies. With assistance from their CFO, they...
by Sam Klaidman | Dec 1, 2021 | Growth
A recent Entytle report, “Industrial OEM Priorities for 2022” indicated that the second highest priority for Industrial OEMs is selling to your installed base (aftermarket growth). If your business is like the 26% of respondents who gave that answer, you are then...
by Sam Klaidman | Oct 20, 2021 | Growth
From the article Your company’s end-to-end spare parts process probably grew without much planning and oversight. Over time the original process was slowly improved, but top-down upgrades were never implemented. When was the last time you took a fresh look and updated...
by Sam Klaidman | Oct 14, 2021 | Growth
Introduction I recently participated in an ExitReadiness Podcast organized by Pat Ennis. Our topic was “When You Start Making A Big Decision, First Talk with The People Involved.” The high-level summary is when you have to make a significant decision and...
by Sam Klaidman | Sep 30, 2021 | Growth
From the article With a RaaS contract, there is usually no down payment or end-of-contract balloon payment. In most cases, your monthly payment is based on the equipment’s amount of work performed. The RaaS contract is usually less than or close to your...
by Sam Klaidman | Sep 27, 2021 | Growth
The robot market is very complex. At least ten robot applications are commonly used today, and if you work in a manufacturing plant, you will see at least one. Unless you are in the robot manufacturing or servicing business, you probably don’t think much about the...
